Hey there! We get it—sometimes things just don’t work out. Whether it’s the wrong size, color, or you simply changed your mind, our returns policy is here to make things easy for you. Check out the details below to see how we can help you get it sorted in no time!
Our returns, refunds, exchange, and cancellation policy is designed to ensure a seamless experience for both international and domestic customers, while maintaining the highest standards of service and satisfaction. For all purchases, customers are entitled to request an exchange or return within 30 days of receiving their order, provided that the items are in their original condition, unworn, and accompanied by the original packaging and receipt.
For domestic orders, we offer a straightforward return process, allowing customers to initiate a return online and receive a prepaid shipping label for their convenience. International customers, while also eligible for returns within the same 30-day period, are required to cover the cost of return shipping, and customs duties, if applicable.
Refunds will be processed once the returned items have been received and inspected, with the reimbursement made to the original payment method.
Additionally, cancellations for both international and domestic orders can be requested within 24 hours of order placement, Just keep in mind that we do have a cancellation policy in place. A small cancellation fee will apply, which helps us cover processing costs. If you cancel before your order has shipped, no worries – you won’t be charged anything! However, If your order has already been shipped but hasn’t reached you yet, cancellation charges may apply. These charges can vary based on the country and the shipping method chosen. We appreciate your understanding!
We strive to provide clear communication and support throughout this process, ensuring that all customers receive the information they need to make informed decisions regarding their purchases.
Contact Us
If you have any questions on how to return your item to us, contact us.
ShawlGul
2 SMB Plaza, Near Tanga Stand, Delhi Gate
Udaipur, Rajasthan
Pincode: 313001
India
GST NUMBER: 08DAZPB8640B1ZI